Our capabilities are the fundamental business functions and bespoke services we undertake in order to provide solutions that exceed the needs of our customers. We have remained true to them since our inception 25 years ago. These core capabilities evolve constantly so that we can guarantee whatever the touch point is with memory or data storage technology Simms are best placed to serve your needs. Which allows our customers to focus on their core business safe in the knowledge their storage requirements are being handled by experts.
Our customers are Original Equipment Manufacturer (OEM’s) and System Integrator’s/Designers. We understand their expertise lie in creating innovative technology solutions designed to address specific industry challenges. Delivered by improving an existing solution in regards to cost, functionality and technology advancement. Or the introduction of pioneering methods that will highlight a gap in the market and address customer / industry challenges that were previously unknown.
At Simms we get to know our customers intimately so we understand their goals and help them achieve success. It is this understanding over 25 years that has helped form and continues to shape our capabilities.
Consumer grade memory technologies are now being traded like commodities with deals (won or lost) placed on who has the best price down to the last penny. As a result there has been an emergence of companies claiming to be industrial memory solution experts over the last couple of years. The truth of the matter is just because you can supply a memory product that says industrial on it does not make you an expert. We know that because industrial is in our DNA, over 25 years we have refined our industrial processes and systems in partnership with our customers to tailor them to their needs. Our people are trained exclusively on industrial technologies, methods and techniques by the worlds leading industry figures. We have worked on a vast number of projects delivering in excess of 2,000,000 industrial memory units into multiple market sectors. In partnership with our customers we have faced many trials and tribulations all of which equate to experience that is unrivaled. In our opinion its this combination of people, experience, knowledge, processes, systems and customer partnership that qualifies us as experts.
Simms recognise their are impacts to costs beyond the price of the materials or components such as time, transportation, non quality, non conformance, late delivery and after sales service. We offer a range of services that help eliminate the risks of hidden costs and only establish close relationships with industrial suppliers who we can rely on to meet our customers and our own expectations long term. We also know how niche our chosen sector is and that many of our customers are required to manage a vast and complex build of materials on a global scale. Often this means strategic decisions are taken to either outsource supply chain management or free issue components to sub contractors for assembly. For Simms, this is not an issue as we engage with a large number of contract electronic manufacturer and electronic component distribution companies and are happy to work with them on your behalf to meet your project needs.
The necessity to keep operational and technology costs to a minimum without compromising on service levels or reliability is an everyday challenge for our customers. That is why we strive to ensure the services and products we offer not only improve total cost of ownership but offer value for money at every stage of our customers product life-cycle. We apply a holistic approach which is reviewed regularly with our partners and customers.
A strategic change in direction, obsolescence avoidance, enhanced functionality, reduced costs etc. – are many reasons as to why our customers have to change their systems (entirely or partially) and deploy different data storage devices within them. We can offer advice on form, fit and function along with insights into product life-cycles, market trends and technology road maps to help eliminate the risks of doing so. Once a technology is selected our sample program and BOM control methods guarantee a smooth transition.
Technology is advancing the way we perform critical tasks on a daily basis however it is not without its limitations. We are contacted frequently to help overcome issues with memory and data storage devices because existing suppliers simply do not have the answers or cannot provide the level of service required. We too work in technology so are not without some of these issues but its our ability to offer urgent guidance and resolution in a timely manner that sets us apart. Our specialist engineers exclusively network with and are trained by industry leaders in memory storage solutions. They can be available for next day consultation anywhere in the UK bringing with them a wealth of experience.