Our people maintain an absolute focus on a small, select group of vendors. Because of this we can:
- Provide a highly skilled and knowledgeable sales team
- Deliver business development support with end-user customers
- Develop tailored sales tools to expand business
- Conduct extensive product & sales training
- Maintain an intimate understanding of our customers' business
- Maintain a focus on value-for-money in across products and services
- Partner marketing programs for vendors and customers
- Promotions, incentives, POS, catalogues, direct mail, and merchandise for resellers and end-users.
- E-updates - featuring new products, technologies, offers and services.
Our absolute focus on a select group of vendors enables us to maintain a consistent and strong stock holding of product. Our outstanding relationship with our partners means we deliver with superb accuracy. We know that getting it right first time is of utmost importance both to our customers and suppliers, and we are justifiably proud of our reputation.
- Excellent support from customer service and finance teams, due to exceptional relationships with our partners and customers.
- Put simply, having the right stock, on hand, when you need it.
- We strive to continually set the benchmark for delivery and RMA turnaround performance.
- We combine flexibility with a focus on process, procedure and structure
- We are committed to electronic integration both upstream and downstream to drive greater logistics efficiencies.
The success of our approach can be seen in our solid reputation for outstanding service, multi-level/multi-role communication and support, demonstrated through long-term relationships and the satisfaction levels of our vendors, channel partners and staff.