Simms International operates a swap only policy on faulty products. Any products ordered incorrectly are not covered by Simms International for return for credit, unless Stock rotation terms have been agreed in a signed contract from vendor and customer. However Simms International will endeavor to assist customers who have ordered incorrectly provided the items are run rate stock, are non-defaced, returned in pristine condition in original packaging and a replacement order is placed.
Simms International reserve the right to test any memory that is being returned as faulty and any found not to be faulty will be returned to you with your next shipment.
Please see below for individual manufacturer terms:
Kingston Product Lifetime Warranty:
The following Kingston products are covered by this warranty for the life of the product:
Memory modules including ValueRAM®, HyperX®, Retail Memory and Kingston system-specific memory Flash memory cards (e.g., Secure Digital, Secure Digital HC and XC, CompactFlash, MultiMediaCard, SmartMedia) and Flash adapters.
Five-Year Warranty:
The following Kingston products are covered by this warranty for a period of five years from the date of purchase by the original end user customer: DataTraveler® USB drives (except for DataTraveler Workspace) and SSDNow KC100 solid-state drives.
Three-Year Warranty:
The following Kingston products are covered by this warranty for a period of three years from the date of purchase by the original end user customer: SSDNow (Solid State Drives) except for the SSDNow KC100.
Two-Year Warranty:
The following Kingston products are covered by this warranty for a period of two years from the date of purchase by the original end user customer: MobileLite, microSD Reader, Media Reader, DataTraveler Workspace and products under the Kingston Private Logo Programme. Kingston Private Logo Programme products are limited to credit or refund during the two-year warranty period.
One-Year Warranty:
The following Kingston products are covered by this warranty for a period of one year from the date of purchase by the original end user customer: DataTraveler Accessory Kit, Wi-Drive, TravelLite SD/MMC Reader and HyperX Fan.
In the event a product has been discontinued, Kingston, at its sole discretion, shall either repair the product, offer to replace it with a comparable product or provide a refund at the lesser of the purchase price or the product's current value.
Repaired or replacement products will continue to be covered by this limited warranty for the remainder of the original warranty term or ninety (90) days, whichever is longer.
This limited warranty applies only to the original end user customer for the term of the product warranty described herein. This limited warranty is non-transferable
RMA Terms for Fuji Flash Memory
Simms International reserve the right to test any memory that is being returned as faulty and any found not to be faulty will be returned to you with your next shipment.
- Simms International reserves the right to charge an administration fee of up to 50% the lesser of: (a) current market price or (b) original purchase price on any incorrectly ordered products this is non-negotiable and must be agreed by the customer before an RMA is issued.
- Simms International's Customer Care Team reserve the right to decline any RMA request, regardless of the account managers input.
- All products being returned to Simms International must have a valid RMA number otherwise goods will be refused and/or returned to sender.
- Simms International shall credit reseller for the lesser of: (a) current market price or (b) original purchase price.
- Warranty does not cover products that have been damaged as a result of negligent handling, modification or misuse.
Please see below for individual manufacturer terms:
Kingston Product Lifetime Warranty:
The following Kingston products are covered by this warranty for the life of the product:
Memory modules including ValueRAM®, HyperX®, Retail Memory and Kingston system-specific memory Flash memory cards (e.g., Secure Digital, Secure Digital HC and XC, CompactFlash, MultiMediaCard, SmartMedia) and Flash adapters.
Five-Year Warranty:
The following Kingston products are covered by this warranty for a period of five years from the date of purchase by the original end user customer: DataTraveler® USB drives (except for DataTraveler Workspace) and SSDNow KC100 solid-state drives.
Three-Year Warranty:
The following Kingston products are covered by this warranty for a period of three years from the date of purchase by the original end user customer: SSDNow (Solid State Drives) except for the SSDNow KC100.
Two-Year Warranty:
The following Kingston products are covered by this warranty for a period of two years from the date of purchase by the original end user customer: MobileLite, microSD Reader, Media Reader, DataTraveler Workspace and products under the Kingston Private Logo Programme. Kingston Private Logo Programme products are limited to credit or refund during the two-year warranty period.
One-Year Warranty:
The following Kingston products are covered by this warranty for a period of one year from the date of purchase by the original end user customer: DataTraveler Accessory Kit, Wi-Drive, TravelLite SD/MMC Reader and HyperX Fan.
In the event a product has been discontinued, Kingston, at its sole discretion, shall either repair the product, offer to replace it with a comparable product or provide a refund at the lesser of the purchase price or the product's current value.
Repaired or replacement products will continue to be covered by this limited warranty for the remainder of the original warranty term or ninety (90) days, whichever is longer.
This limited warranty applies only to the original end user customer for the term of the product warranty described herein. This limited warranty is non-transferable
RMA Terms for Fuji Flash Memory
- Lifetime Replacement Warranty for modules with defective materials and / or workmanship.
- Warranty does not cover products that have been damaged as a result of negligent handling, modification or misuse.
- 90 Day warranty on modules with defective materials and / or workmanship from the original date of purchase
- Warranty does not cover products that have been damaged as a result of negligent handling, modification or misuse.